Location and Job Title:

Welcome Center Associate - Front Desk
Marjorie & Lewis Katz JCC
501 North Jerome Avenue
Margate City, NJ 08402

Principal Responsibilities:

The Katz JCC is looking for front desk staff to work with JCC Members.

ESSENTIAL FUNCTIONS

• Support, greet and assist all visitors creating a warm experience
• Support process of enrollment such as tours, guest questions and promotions available
• Demonstrate the ability to effectively communicate with community members and coworkers in person, and on the phone
• Manage membership accounts and access to activities including the fitness center, pool and events within the JCC.
• Ensure computer system is updated with current billing and demographic information
• Help provide a safe atmosphere for members, visitors and staff by utilizing the JCCs system for proper enrollment, check in and facilitation of emergency needs that arise

RESPONSIBILITIES INCLUDE:

• Greeting members at checking
• Directing members to proper locations and providing information to members
• Assist in keeping a clean and organized space
• Membership inquiries in person and over the phone
• Enrollment and renewing memberships
• Processing new memberships

Minimum Qualifications:

QUALIFICATIONS

• Part Time and able to work evenings and weekends
• Customer service/Retail experience preferred
• Must be able to work with a computer, software packages and billing setup functions
• Must be friendly and patient with customers and able to handle multiple phone calls
• Microsoft Office software knowledge required (Excel, Word)
• Detail oriented and organized with the ability to multitask

Salary:

$25,000 - $35,000

Agency Information:

The mission of the Katz JCC of Atlantic County is to foster an appreciation of Jewish identity, values and culture, to promote the health, education and welfare of our members, to strengthen Jewish family life, to build a sense of community and ensure Jewish continuity for our children, our children's children, and ourselves.

EMPLOYEE BENEFITS

Free Fitness Center membership

EEOC & Accommodations Statement

The Katz JCC is dedicated to Equal Employment Opportunity. We provide equal opportunities based on merit and ability, without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, citizenship and veteran's status, national origin, ancestry, age, disability, genetic information, or any other prohibited factor. Persons with mental or physical opportunities are eligible for employment, provided they can perform essential job functions after reasonable accommodation is made to their known limitations. If accommodation poses undue hardship, eligibility may be reconsidered.