Location and Job Title:

Case Assistance and Benefits Specialist
YM & YWHA of Washington Heights & Inwood
54 Nagle Ave
New York, NY 10040

Principal Responsibilities:

Working at Center for Adults Living Well @ the Y

The Center for Adults Living Well @ the Y (CALW) is funded by the NYC Department for the Aging (DFTA). It provides a wide range of holistic programs to help seniors live a rich, full and active life. You will be part of a diverse community of professionals who are passionate about caring for the aging members of our community.

The Opportunity

We value our people who enable us to positively impact the lives of the people we serve. As a Case Assistance and Benefits Specialist, you will partner with the Social Service and Education Director and Senior Center Director to provide a seamless experience for those 60 and over by assisting them in their entitlements and benefits concerns. This is your opportunity to make a difference in the lives of the elderly, while growing in your career and engaging in meaningful work!

Exciting roles await you when you join the Y's dynamic, thriving, and nurturing community center!

• You will provide clients/members with counseling, guidance, and case assistance services.
• You will advocate for clients' benefits including Medicare A, B, & D, Medicaid, SCRIE (Senior Citizen Rent Increase Exemption), SNAP (Supplemental Nutrition Assistance Program), Public Assistance, and other related services.
• You will assist clients with referrals and application for benefits, entitlements, and services.
• You will provide direct services to clients, including crisis intervention and counseling when necessary.
• You will serve as the liaison person between clients and community organizations and providers.
• You will maintain case notes documenting case assistance, referrals, and other services.
• You will develop and maintain a system for information and referral services.
• You will keep members' records updated and complete the required paperwork.
• You will participate in regular supervisory meetings, training programs, agency staff development activities, and external conferences.

Working at the Y can be very rewarding and fulfilling too!

• Generous Paid Time Off
• Competitive benefits package that will give you peace of mind (Health Insurance; Retirement Plan; Optional 403b Plan; Life Insurance; Flexible Spending Account; Commuter Benefit Plan; Free Y Fitness Center/Gym Membership)

Minimum Qualifications:

To land this job, you must have:

• Bachelor's Degree
• Proficiency in the use of Google Suite and MS Office applications
• Full professional proficiency in English and Spanish
• You have at least two years of experience in social service benefits and entitlements.
• You have experience working with adults aged 60 and better.

You are extra awesome if:

• You have at least two years of experience in social service benefits and entitlements.
• You have experience working with adults aged 60 and better.

This job might be for you if:

• You are available to work Monday - Thursday, 9:00 am - 4:30 pm, 28 hours per week, four days per week (subject to change)
• You have a sincere desire and patience to help the elderly in their entitlements and benefits concerns, including assisting in translating English communications to Spanish.
  
• You have strong written and verbal communication skills.
• You are interested in learning DFTA requirements and systems.
• You are composed, and people-oriented. A good sense of humor always helps!
• You are eager and comfortable to learn and model universal Jewish values while working in and with a large, diverse population.

Salary:

25,000 - 35,000

Agency Information:

Established in 1917 as one of the first Jewish community centers in New York City, the YM & YWHA of Washington Heights and Inwood ("the Y") today is a thriving and visionary not-for-profit human services organization in Northern Manhattan.We offer a wide range of educational, recreational and social services programs to enhance the quality of life of the people we serve. From topnotch early childhood education and youth development programs to innovative senior center services, there's always something for everyone at the Y!