The Kaplen JCC on the Palisades is a welcoming home away from home for all who pass through its doors.Our 185,000 square foot building plus acres of outdoor grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise classes, spin and Pilate's studios, 2 gymnasiums, tennis courts, indoors track, luxurious spa, multiple playgrounds and so much more. The JCC is home to the renowned Thurnauer School of Music, Syril Rubin Nursery school, Neil Klatskin Day Camp and the JCC Dance and Drama school.
We are looking for an enthusiastic customer service driven Welcome Desk team member to join us. This position provides front-line service and is the first point of contact for members and the larger community entering our facilities. This staff member will serve as an integral part of the Health & Wellness team and play a crucial role for the entire organization. Staff are responsible for welcoming and checking in me members, answering phones, managing customer issues and requests including technological support, processing sales, facilitating COVID -19 screening, and providing administrative support to the Health & Wellness team.
Qualifications & Specialized Skills
Duties & Responsibilities
This job description is not intended to be all-inclusive, and the incumbent will also perform other related business duties as assigned by supervisor or other management as required. The JCC reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
It is the policy of this institution to provide equal employment opportunity to all employees and applicants for employment without regard to race color, religion, gender, sexual orientation, marital status national origin age, handicap, veteran status or status within any other protected group.
Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our 185,000 square foot building plus acres of outside grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise, spin and pilates studios, 2 gymnasiums, tennis and racquet courts, indoor track, a luxurious spa, multiple playgrounds and fields and so much more. The JCC is home to the renowned Thurnauer School of Music, Leonard and Syril Rubin Nursery School, Neil Klatskin Day Camp, and the JCC Dance and Drama Schools. The JCC is also proud to offer extensive, high quality programs and services to adults of all ages, as well as to seniors and individuals with special needs.
VISION: Our vision is to be the center point of Jewish life in our community and to engage all generations in our mission and values.
MISSION: Deeply rooted in Jewish values and tradition, the Kaplen JCC on the Palisades is a vibrant home for the Jewish People that welcomes all and cultivates the social, intellectual, physical and spiritual well-being of the entire community.
VALUES: We are committed to demonstrating the following values and ask respect for these values from those with whom we interact: