Location and Job Title:

Enrollment & Administrative Coordinator
Asheville JCC
236 Charlotte St
Asheville, NC 28801

Principal Responsibilities:

Job Type: Full-Time, Hourly, Non-Exempt

Pay Rate (Hourly): $20.50

Overview

The Enrollment & Administrative Coordinator supports the Youth Programs and Early Childhood departments by managing participant enrollment, maintaining accurate records, and providing exceptional customer service to families. This role ensures compliance with JCC and NC DHHS licensing standards while assisting with program operations, communications, and administrative systems. The ideal candidate is highly organized, detail-oriented, and thrives in a collaborative, community-centered environment.

What You'll Do

• Manage enrollment and re-enrollment for childcare programs, including rosters, forms, and documentation.
• Serve as the main point of contact for families regarding registration, enrollment, and program inquiries.
• Maintain child files, attendance, and compliance records in alignment with NC DHHS requirements.
• Manage participant enrollment in Daxko, Brightwheel, and StoryPark; support Directors in building class and group rosters.
• Maintain secure databases for emergency contacts, allergies, and communication lists.
• Generate weekly and monthly reports as required by licensing or subsidy programs.
• Support administrative operations by tracking program printer use (paper, ink, maintenance requests) and preparing daily disinfectant/sanitizer solutions in compliance with NC DCDEE standards.
• Provide classroom coverage as needed (up to 10 hours per week) and collaborate with team members to ensure smooth daily operations.

Why You'll Love Working Here

Full-time employees enjoy 27+ paid holidays and PTO days, vision, life, and disability insurance, 401k plan, FREE CHILDCARE, and membership at our state-of-the-art aquatics center. You'll join a collaborative team that's been building community in Asheville for more than 80 years.

Minimum Qualifications:

What We're Looking For

• Strong communication, organization, and customer service skills.
• Experience in administrative, office, or customer service settings.
• Familiarity with Microsoft 365 and the ability to learn CRM platforms.
• Previous experience in early childhood or school-based environments preferred.
• Must be at least 18 years old, with the ability to lift up to 40 lbs.

How to Apply

HR Email: hr@jcc-asheville.org

To apply, email HR at the email above. An automated email will be sent to you with a link to the official JCC application form. You'll be able to attach your resume and cover letter directly through that form.

The full job description will be provided during the interview process.

Salary:

$35,000 - $45,000

Agency Information:

At the Asheville JCC, all are welcome to share in Jewish traditions, values and culture. The AJCC has been the home for Jewish life in Western North Carolina since 1940, and today we continue to be a vibrant and diverse community of people. The Asheville JCC strengthens Jewish identity, celebrates Jewish culture and builds community through a wide variety of programs for people from all backgrounds, at every stage of life.