Location and Job Title:

Youth Programs Outreach Coordinator
Shorefront YM-YWHA of Brighton Manhattan Beach
3300 Coney Island Ave
Brooklyn, NY 11235

Principal Responsibilities:

The Youth Programs Outreach & Engagement Associate will support the growth and daily operations of Shorefront's youth programs through community outreach, family engagement, staff recruitment, and administrative support. This position plays an important role in promoting programs, increasing enrollment, building relationships with families, and recruiting qualified staff throughout the year.

The individual will be responsible for proactively contacting prospective and returning families, following up on inquiries, encouraging registration, communicating program information, and assisting with the recruitment of seasonal and year-round staff. Additional responsibilities include answering incoming calls, responding to questions, maintaining enrollment records, and providing general administrative support to the Youth Programs department.

There is also an opportunity for professional growth, with the potential to transition into a summer camp leadership role involving greater responsibility for staff coordination, program implementation, and daily camp operations.

Minimum Qualifications:

Position Requirements

• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build positive relationships with families, staff, and community members.
• Comfortable making outgoing phone calls, conducting outreach, and engaging with prospective families and employees.
• Friendly, approachable, professional, and enthusiastic demeanor.
• Strong organizational skills and attention to detail.
• Ability to multitask, manage follow-ups, and prioritize responsibilities.
• Self-motivated, proactive, and comfortable working independently and as part of a team.
• Basic computer skills, including email, Microsoft Office, spreadsheets, and data entry.
• Previous experience in customer service, outreach, recruitment, administration, camp, or youth programming preferred.
• Previous leadership or supervisory experience is a plus.
• Fluency in both English and Russian is required.

Salary:

Under $25,000

Agency Information:

Located in the heart of the largest Russian speaking community in North America, the Shorefront YM-YWHA has been committed to serving the diverse population of Brighton-Manhattan Beach for over half a century. A vibrant Jewish community center and social service agency, the Shorefront Y integrates immigrants into American society, inspires families and individuals to reconnect to their Jewish roots and provides a full array of cultural, educational, wellness, immigrant and human social services for people of all ages year-round.