Location and Job Title:
Fitness Desk Associate
New Orleans JCC
5342 St. Charles Ave
New Orleans, LA 70115
Join the New Orleans JCC with this important role in greeting Members and guests while handling day-to-day responsibilities for ongoing programs, activities, services. In this position, you will enhance the Member experience by creating a welcoming environment in which JCC Members and guests obtain knowledgeable information about all JCC programs.
HOURS: Morning and Evening shifts available. Must be willing to work weekends.
This position focuses on customer service with strengths in:
- Professionalism, Good Communication, and Relationship Building
- Familiarize yourself with all JCC program offerings on a regular basis using training resources and our website.
- Keen eye for detail and safety protocol
- Monitor member check-in. Do not allow anyone into the facility that does not have an up to date membership, is an approved guest of the facility or another legitimate reason to be in the building. Follow guest check-in protocols.
- Monitor equipment/lock check in and check out.
- Good phone etiquette
- Answer phones politely and professionally - redirect calls to the appropriate staff people.
- Time management and prioritizing
- Complete assigned projects given by any and all program staff.
- Computer skills
- Point of Sale: conduct any and all monetary and scheduling transactions for the Sports & Wellness to include spa management, personal training, class registration, and appointment booking.
- Membership Database: complete membership applications and answer all questions regarding JCC memberships
- High School Diploma Required
- Organized, reliable, able to multi-task, take initiative and adapt to frequent change
- Previous customer service or office experience
Our Community ...Values Jewish culture, practice and thought, and serves as an educational resource for JCC members and for all New Orleanians with an interest in Judaism...Knows that comfortable, clean and conveniently located facilities set the tone for everything we do at the JCC...Embraces health and wellness, and JCC Fitness Centers are committed to helping members achieve positive lifestyle changes...Embraces children through education, sports and family activities...Celebrates the joys of childhood and encourages the independence of youth...Values lifelong learning, encourages friendship among adults of all ages and extends special assistance to elders.