Location and Job Title:
Kaplen JCC on the Palisades
411 E. Clinton Ave.
Tenafly, NJ 07670
The Kaplen JCC on the Palisades is seeking an Aquatics Supervisor. This position assists with overseeing the pools while delivering the highest level of customer service and consistency to both members and team members. The responsibilities include, but are not limited to the following:
Major Duties & Responsibilities
- Demonstrates positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity, and professionalism to internal and external customers.
- Ensures Aquatics team members provide a safe and friendly environment for the members.
- Provides exceptional customer service and meets the members' needs and expectations.
- Oversee swim reservations and make sure everyone is following COVID safety protocols.
- Assists in responding to member inquiries regarding JCC programs, products, services, policies, and procedures in a professional and timely manner.
- Assists in supervising, managing & supporting all Aquatics Department team members.
- Completes and documents daily inspections to ensure pool area cleanliness and safety as directed by the Aquatics Director .
- Balances pool chemicals to meet mandated levels/standards.
- Submits incident reports in a timely matter.
- Oversees and helps manage swim programs
- Assists in training team members through shadowing, direction and feedback of guard critiques.
- Instruct swim classes and lifeguard as needed
- Afternoon and evening shifts available during the week, occasional Sundays
- This position is part time, about 20 hours/week
- Hourly pay $20/hour
- Other duties as needed
- High School Diploma, or GED (some college preferred)
- Minimum of 6 months of customer service experience
- Minimum of 2 years lifeguarding experience
- Minimum of 1 year swim instruction experience
- Some supervisory experience preferred
- Current Red Cross Lifeguard/First Aid/CPR/AED certification required
- NSPF Certified Pool Operator (CPO) (Preferred)
- Red Cross Lifeguard Instructor (LGI) (Preferred)
- Red Cross Water Safety Instructor (Preferred)
Kaplen JCC On The Palisades is a welcoming home away from home for all who pass through its front doors. Our 185,000 square foot building plus acres of outside grounds feature 2 fitness centers, an indoor and outdoor aquatics center, group exercise, spin and pilates studios, 2 gymnasiums, tennis and racquet courts, indoor track, a luxurious spa, multiple playgrounds and fields and so much more. The JCC is home to the renowned Thurnauer School of Music, Leonard and Syril Rubin Nursery School, Neil Klatskin Day Camp, and the JCC Dance and Drama Schools. The JCC is also proud to offer extensive, high quality programs and services to adults of all ages, as well as to seniors and individuals with special needs.