Find a Career at a JCC Now!

Enter Keyword(s):

Select a State:

Select a Region:

Select a Category:

Back To Search Results

Location and Job Title:

Director of Operations
Mayerson JCC of Cincinnati
8485 Ridge Road
Cincinnati, OH 45236

Principal Responsibilities:

To apply, please send cover letter and resume to Jennifer Kash at jkash@mayersonjcc.org

WHO WE ARE

The Mayerson JCC connects people so that they can live happier and fuller lives, creating a more vibrant Jewish community. The JCC helps to foster social connections between its members and guests alike, bringing people together through a wide variety of programs and events. With an expansive fitness center, highly regarded early childhood school and senior center, arts and cultural events offered throughout the year, and classes for every age, the JCC connects, enriches, and inspires over 27,000 visitors per month. The JCC welcomes and engages everyone, regardless of race, religion, or ability.

POSITION SUMMARY

The Director of Operations is responsible for direct oversight of the main operational areas of the Mayerson JCC, including Facility Operations, Event Rentals, Office Administration, as well as Safety & Security. It is the DO's responsibility to ensure that the JCC's business is operated to the highest standards in line with the JCC's Mission and Values.

Reporting to the COO and serving as a member of the Management Team, this position's primary responsibility is ensuring organizational effectiveness and efficiency. The Director of Operations also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact from time to time with the Board of Directors.

MORE ABOUT THE ROLE

Administrative/Personnel

Directly supervise Facility & Special Projects Manager, Events Manager and Administrative Assistant. These specific assignments may change based on the JCC's needs.
Responsible for regular annual evaluation of staff under their supervision.
Set, maintain and enforce clear expectations with staff.
Participate in the annual budgeting process for all Departments under their supervision. Review and approve proposed budgets before presentation to Finance and/or COO and CEO.
Facilitate all construction projects within the facility including those of lessee organizations as needed.

Safety & Security

Develop, implement, and understand facility emergency procedures.
Assist in training employees and lessee organizations on the facility's emergency procedures.
Follow organizational procedures in the handling of any emergency situation, including agency policies and guidelines for dealing with the media.
Make CEO and COO immediately aware of any security issue.
Provide oversight of the facility to ensure it is as safe and risk free as possible.
This includes issues of facility upkeep, equipment upkeep, equipment storage, etc.

Member Care

Maintain a constant focus on service delivery to members.
Always prioritize member service above other tasks.
Continually work with staff through training, modeling, and evaluation to create an exemplary service environment.
Ensure the maintainance of a clean facility and safe environment for our members.
Make COO aware of any member or guest relations issues that are unresolved or escalating.

General

Serve as part of the Management Team in developing strategic direction for the JCC.
Foster and support all organizational policies and missions when dealing with other staff, volunteers or members.
Healthy discussion/disagreement on policies is encouraged through appropriate communication with COO.

BENEFITS WE OFFER:

Robust Medical, Dental, and Vision insurance
Talent Management & Professional Development programs and learning opportunities
Competitive 401(k) program with company match and additional contribution opportunities
Complimentary family membership to the Mayerson JCC Fitness Center
Discounts to the onsite Cafe?, Spa, and other programs and services
F.S.A, Employer Matched H.S.A, Life Insurance, Voluntary Short-Term/Long-Term Disability Insurance, 529 College Savings Plan, Legal Shield plan
Notable Paid Time Off: 15 days vacation, 12 days of sick, in addition to paid Jewish and federal holidays
Business casual dress
Vibrant and collaborative work environment

Minimum Qualifications:

CANDIDATES SHOULD HAVE THE FOLLOWING SKILLS AND EXPERIENCE

Minimum of 5 years Management experience required.
Jewish communal and/or nonprofit experience preferred.
Experience with overseeing budgets/forecasting required.
Special skills preferred:
Strong communication skills
Excellent technical computer skills - including proficiency with Microsoft Office products o Strong supervisory skills and experience
Management training and experience
Bachelors Degree required.

Salary:

$75,000 - $85,000

Agency Information:

The Mayerson JCC is a non-profit, full-service community center that welcomes everyone, regardless of race, religion, or ability. Almost all programs are open to the public. With an expansive fitness center, award-winning early childhood and senior centers, top arts and cultural events, and classes for every age, the J connects, enriches, and inspires over 27,000 visitors per month. Holidays come to life with celebrations and activities for the whole family.