POSITION TITLE: Member Experience Director
COMPANY NAME: United Jewish Federation of Tidewater/Simon Family JCC
REPORTS TO: Executive Vice President/CEO
CLASSIFICATION: Full Time/Exempt
The Member Experience Director leads a customer-focused team to deliver premier service and ensure a seamless experience to community members at the Reba & Sam Sandler Family Campus of the Tidewater Jewish Community. The Director is directly responsible for Simon Family JCC membership recruitment and retention, working collaboratively with the UJFT/JCC senior management team and all departments of the organization including, but not limited to, wellness, athletics, arts + ideas, jewish innovation and all programming for children, teens, families and adults. The Director coordinates information flow to promote membership and customer service and is responsible for implementing and evaluating membership strategies that best meet the mission of the UJFT/Simon Family JCC.
Key Areas of Responsibility
BA/BS degree from an accredited college or university
Skills, Competencies and Attributes
The duties outlined in this job description are meant to be representative, but not all-inclusive, assigned to this job. These duties may be amended at the discretion of the Executive Vice President/CEO.
Qualified candidates may inquire and apply by submitting cover letter, resume and salary requirements to firstname.lastname@example.org.
Review of applications and resumes will begin immediately, and continue until the position is filled.
$55,000 - $65,000
The Simon Family JCC is dedicated to encouraging tolerance and inclusivity in the community by providing facilities and programs that are open to all. The standards for excellence and inclusivity for its social, recreational, health and educational programs remain rooted in its Jewish values and which remain a guide for all future actions. It stands as a common meeting ground promoting enrichment and unity for the Jewish and general community.
The Simon Family JCC started life as the Tidewater Jewish Community Center in 1952. It was located on Spotswood Avenue in Norfolk from 1952 1966. It then moved to Newport Avenue in Norfolk, where it remained until 2004. In 2004, the current campus in Virginia Beach opened its doors. Throughout its history, the JCC has been a center for the entire community, providing a family-friendly environment where we can all stay healthy, body and mind. We have always been and continue to be an organization guided by our Jewish values and welcoming to all members of the community, regardless of age, faith or background.
From the moment you enter our soaring limestone entry, you will know the Simon Family JCC is more than just a great gym. See our website for a list of member services.