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Refugee Resettlement Program Manager
Jewish Community Alliance of Southern Maine
1342 Congress St
Portland, ME 04102

Principal Responsibilities:

KJFS seeks an energetic, compassionate, and detail-oriented program manager as we establish this program for newly-arriving refugees and asylees. The overall goal is to help vulnerable clients become self-sufficient in their new communities by providing basic needs and a core group of services for a refugee's first three months in the U.S.

The Program Manager will be responsible for establishing protocols and procedures, maintaining records and budgets, and providing all aspects of social service delivery for refugee families. The individual will assist client families with a variety of basic needs services, including housing, public benefits, ESL classes, job programs, school enrollment, household budgets, public transit, banking and bills, medical care, referral for basic legal processes, and orientations. In addition, they will advocate for clients as needed, helping them understand both their rights and obligations in our country. Refugee Resettlement is a hands-on, detailed, and time-bound program, and the program manager is responsible for thorough and accurate case noting and documentation of services, as well as timely reporting.

The primary responsibilities of the position include, but are not limited to:

This position reports to the Executive Director, and is full time, 40+ hours per week. This position requires the ability to work evening and weekend hours, including occasional availability outside of normal work hours for client emergencies.

This is a one-year, grant-funded position with a salary of $55,000-60,000. The position is exempt. The JCA offers a competitive benefits package that includes partial contribution toward individual health insurance, employer paid short and long-term disability and life insurance, and generous paid time off including Federal and Jewish holidays. Programmatic discounts are also available.

Minimum Qualifications:



55,000 - 65,000

Agency Information:

Based on the tradition of "welcoming the stranger," and in partnership with HIAS, the oldest refugee resettlement organization in the world, Michael Klahr Jewish Family Services (KJFS) provides supportive services to refugees from all backgrounds to assure their full integration into American society. Refugee resettlement is a humanitarian program designed to assist those who have been persecuted due to their race, religion, nationality, membership in a social group or political opinion, displaced from their home countries, and selected to come to the US through our federal US Resettlement program.