Applicant Log-In | Employer Log-In

Find a Career at a JCC Now!

Enter Keyword(s):
Select a State:
Select a Region:
Select a Category:
Back To Search Results

Location and Job Title:

Fitness Desk Receptionist, Part-Time
Merage JCC of Orange County
One Federation Way
Suite 200
Irvine, CA 92603

Principal Responsibilities:

Part Time Position - approximately 20 hours per week

The Fitness Desk Receptionist is the face of the JCC Fitness Department! They are the front line and hold the great responsibility of creating a warm welcoming member's experience at the J.Staff must take the initiative to greet, and assist all members.Staff must be able to communicate and relate well with others.Staff members are responsible for customer service for all of the JCC Fitness Wing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

When you are working the desk your full attention should be on the members entering the fitness wing at all times.Staff must:

  1. Practice a high-level of customer service.
  2. Use Good communication
  3. Relationship building
  4. Keen eye for detail and safety protocol
  5. Good phone etiquette
  6. Time management and prioritizing
  7. Computer skills: POS and database helpful, Word, Excel, Outlook
  8. Light Administrative (desk only)
  9. Office equipment (limited)
  10. Organization
  11. Take a proactive approach to member retention by developing solid relationships and serving each member above and beyond expectations.
  12. Maintain a positive, enthusiastic, and helpful attitude
  13. Represent the Merage JCC of Orange County in a positive and professional manner at all times
  14. Address members' concerns, suggestions, and complaints in a timely, professional, and consistent manner.
  15. Attend regularly scheduled meetings for department.
  16. Perform all Shift duties accurately.
  17. Check the Fitness email (fitness@jccoc.org) with regularity for news and updates.
  18. Familiarize yourself with training options/group exercise class schedule/JCCOC program guide so that you may educate our members and/or answer their questions about programs and events that take place within our buildings
  19. Work with JCCOC team to market and promote all training at the J.
  20. Perform other duties as assignedwork enviroNment:The work environment at the fitness desk is fast pace with every day being different from the next.This job requires high energy and customer service including member engagement, offering welcomes, assisting members with purchases, listening to member queries patiently, and referring to supervisor when necessary.The membership is made up of a diverse population with varying needs.Staff must be able to work effectively with people from all different backgrounds, abilities, opinions, and perception. physical demands:While performing the duties of this job, the employee may regularly be on their feet for the majority of the shift.The employee may occasionally be required to be able to lift a maximum of 45lbs.The employee will also have frequent interactions with cleaning products including but not limited to surface wipes and disinfectant spray.

This job description is not intended to be all-inclusive, and incumbent will also perform other reasonably related business duties as assigned by supervisor or other management as required.The JCC reserves the right to revise or change job duties as the needs arise.This job description does not constitute a written or implied contract of employment

Minimum Qualifications:

Qualifications:

  1. CPR/AED Certification
  2. First Aid Certification
  3. Microsoft Office
  4. Strong customer service skills including an outgoing personality; a friendly disposition, self-confidence, and maturity. Should be an approachable role model.
  5. The ability to work a flexible schedule (Weekends, holidays, nights and early mornings, etc).
  6. The ability to maintain a healthy and neat appearance. (Black bottom and staff shirt with name tag and staff badge.)
  7. 2 years customer service experience

Agency Information:

The Merage Jewish Community Center of Orange County is a 220,000 square-foot facility on 30 acres of land in beautiful Orange County, California where 300 children attend our Preschool .Orange County is home to some 100,000 Jews and sits between Los Angeles and San Diego and in between the Pacific Ocean and the San Bernardino Mountains.